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San Antonio roofing FAQ

Roofing questions from San Antonio owners and landlords

Roofing questions grouped by subject: calling a roofer, hail and wind, repair or replacement, permits and HOAs, and price.

Roofing questions in San Antonio: a homeowner on the porch of a small craftsman bungalow, looking out at the street, the porch roof's shingles in view.

Reaching us about a roof

What should I tell you when I call?

What the roof is doing and where you see it, the material if you know it (shingle, metal, clay or concrete tile), rough age if you can guess within a decade, what the weather did or how long the trouble has been showing, whether it is a house, a rental or a small building, and anything that limits getting onto the roof such as a locked gate, a dog in the yard or a tall slope. From that we can say which page covers your roof. See the contact page for the number and a short note on what to say.

Can I leave my number instead of calling?

Yes. The callback form on this page and on every page captures your number and what the roof is doing. The number on the page is for callers who want to say it in words.

I rent: who calls about the roof?

Tell the owner or the property manager what you see on your ceilings and walls, and tell us what you see if you want. The City's Property Maintenance Code says a roof and its flashing must be sound, tight and free of defects that admit rain, and the roof drains, gutters and downspouts kept in good repair; who arranges and pays for the repair is between you and the owner. San Antonio has 289,380 owner-occupied homes and 265,201 renter-occupied homes, roughly 48 percent of households renting.

Hail and wind in San Antonio

What does hail do to a roof?

On asphalt shingles, dents and tears can let water through, and lost granules expose the asphalt to ultraviolet light, which breaks it down and makes it more brittle over time (IBHS). On metal, a roofer looks over the panels where stones would have landed. What hail damage does to a roof is the long read on each surface.

When do the most hail reports come in?

Of the 363 Bexar County hail reports of 1 inch or larger since 1996, 158 came in April, 91 in May and 61 in March, so March to May hold 310 of the 363 reports. The Storm Events listings are the record of what came through, not a forecast. See hail damage repair for the look after.

Should I go up after a storm?

No. The look stays with a roofer, and never onto a roof with hailstones on it. From the yard or from inside the house, check for stains on ceilings, granules in a downspout splash block or dents visible from the ground, never during or right after hail, a thunderstorm or a tornado warning, and never near a downed or hanging line. Call about hail or wind damage when something turns up.

What about a limb on the roof?

A limb across the roof involves two trades, in order. The tree work comes off the roof before a roofer can read the covering under it. If the limb has broken the covering and water is dripping now, call about water coming in at the same time; move things out of the way, set a bucket under the drip, and keep clear of a ceiling that sags or holds water, and of wet light fixtures.

Repair, replacement and materials in San Antonio

How do I know if I need a repair or a new roof?

What is the 25 percent rule?

Metal or shingles?

Is tile worth repairing?

Are black streaks on a roof damage?

There is no scientific evidence that algae damages asphalt shingles, although it certainly affects how a roof looks (ARMA). The streaks are an algae stain, and the shingle under them is still a shingle. A repair is the right call when a shingle itself is torn or lifted.

Permits, historic districts and HOAs

Does a re-roof in San Antonio need a permit?

Any time a home's roof is replaced or installed, a permit is needed, and an engineer's inspection report is needed for a change in pitch or materials, per Development Services' Home Remodeling FAQ. The City's No Permit Required list has no line for roofs, and the re-roof application limits the roof to no more than two layers of material under the residential code. For what a given address needs, ask the City.

Is my house in a historic district?

The Office of Historic Preservation and the City's maps answer that for an address. San Antonio has 32 locally designated historic districts. All proposed work on historic district properties and landmarks must be approved through a Certificate of Appropriateness before work can begin. For whether a particular house carries the overlay, check with the Office.

Can my HOA limit my roof?

Within the limits of Texas Property Code 202.011, which bars a property owners' association from prohibiting or restricting a property owner who is otherwise authorized to install shingles from installing shingles designed to be wind and hail resistant, to provide heating and cooling efficiencies greater than those provided by customary composite shingles, or to generate solar power. The statute keeps the shingles subject to resembling those allowed in the subdivision, being more durable than and of equal or superior quality to them, and matching the look of surrounding homes. The City has no authority to enforce covenants and deed restrictions. Check your HOA's rules before changing a roof material or color.

What do you not take on?

Commercial and industrial roofs, apartment complexes, gutters and gutter guards, chimney masonry, siding, windows, skylight glass, solar panels and any wiring (an electrician's work), insulation and radiant barrier, remodeling and additions, mold, pest control, tree work and roof cleaning. If a job sits between trades, say what you have on the call and we will say what the pages cover and what they do not.

Where do you work?

We work on roofs across San Antonio.

Reaching a roofer

A description of the roof, the material and where the trouble is are a good start. Call (210) 871-9021 and tell us; the contact page has the number and a short note on what to say when you call.

Call (210) 871-9021

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